How We Keep Our Training Up to Date

How We Keep Our Training Up to Date

The short answer: by constantly teaching public and private seminars.
The world of telecommunications has two aspects: the fundamentals, which change slowly, and the technologies, which change at a more rapid pace.
The content, the selection of topics, their order, the timing and pacing of our training courses has been tuned and refined over the years, based on our knowledge of the industry, experience working in the telecom business, and feedback from customers.
The content is kept up to date based on questions and feedback from seminar participants, and based on the set of topics requested for private onsite courses.
We count all of the biggest telephone companies in North America amongst our customers, and the topics they request for training each year are a driver of course updates.
Our flagship instructor-led course, which we think of as “core training”, i.e. the knowledge set needed by anyone serious in the telecom business, is updated approximately twice a year.
This helps ensure that our other training products: online courses, DVD-video courses and textbooks, which are for the most part derived from the instructor-led course, also stay up to date.

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