Teracom’s training is geared towards non-engineers who work for:
• Telecom network and service providers including telephone companies, fiber backbone companies, broadband (cable) companies, mobile companies, CLECs and aggregators and resellers,
• Telecom equipment manufacturers including manufacturers of CO equipment, switches and routers, fiber and wireless transmission systems, handsets and last-mile technologies,
• Organizations that buy telecom equipment and services, including banks, power companies, government and military… including the telecom department of Wells Fargo, Entergy, the Justice Department, the US Marines, Oneida Tableware, the SF Giants and Portland Trailblazers amongst many, many others.
… and individuals who would like to improve their skills for this kind of job.
“Non-engineering personnel” means professional personnel:
• whose primary functions include accounting, tax, finance, business development, planning, marketing, sales, operations, telecom help-desk support, telecom service ordering and auditing, and software development,
• who are required to deal with telecommunications network technologies in their job,
• who have not had formal training on the telecom network and its related technical jargon, acronyms, abbreviations and technologies.
• who experiences frustration at not understanding all the technical terms and how everything fits together, has learned bits and pieces on the job, and is at risk of being inefficient or even making errors in their job because of it.
“Training for non-engineers” means that the training is at the concept level, understanding the key ideas and mainstream practices, and don’t get into detailed design discussions. For example, we discuss the ideas behind SIP, what it is and it works, but don’t analyze SIP message packets.
An exception to the “non-engineers” audience is engineers who are not telecom engineers. We have trained many software engineers and developers, who are tasked with developing provisioning, operations or billing systems for telecom services – but who have little or no knowledge of the “network”, and will benefit from understanding the application for the software they are developing. We also see mechanical, chemical and civil engineers who have ended up working for a telecom company and need to fill in gaps.
Tutorials and articles on telecom, datacom, IP, networking, VoIP, MPLS and wireless from Teracom Training Institute. teracomtraining.com … Best of breed: telecom training – since 1992