TCO Certified VoIP Analyst

Get fully up to speed on Voice over IP and SIP technologies and implementations –and TCO CVA Certification to prove it!

CVA covers all aspects of Voice over IP, including all the different ways VoIP is implemented, how calls are set up with softswitches and SIP, how voice is packetized and the factors affecting sound quality, connecting to carriers and SIP trunking, and network quality with MPLS, Service Level Agreements and Class of Service.

The Certified VoIP Analyst Certification Package includes six online courses:
  2221 Fundamentals of Voice over IP
  2222 VoIP Architectures and Implementation Choices
  2223 Softswitches, SIP, Call Setup and SIP Trunking
  2224 Voice Packetization, Codecs and Voice Quality
  2225 SIP Trunking and Carrier Connections
  2226 IP Network Quality: CoS, QoS, MPLS AND SLAs

This knowledge enables a CVA to stand out from the rest, with demonstrated broad and deep vendor-agnostic knowledge of VoIP systems and best practices.

This kind of knowledge enables higher-paying positions performing analysis, writing reports, making recommendations and providing effective, value-added contributions in project management, business and product development, software design, sales, marketing and finance.

The CVA Certification Package includes six courses totaling 59 lessons, plus the TCO CVA Certification Exam, TCO Certificate suitable for framing and Personalized Letter of Reference.

You get unlimited repeats of courses and exams, no time limits.
Guaranteed to pass, refresh your knowledge anytime.
30-day 100% money-back guarantee.

You have nothing to lose – and a valuable certification to gain!

These courses build on IP and PSTN fundamentals. If you are completely new to telecom, we recommend you take the CTNS courses first to build a knowledge base, then the CVA courses.

Purchase courses in this set of six in the CVA Certification Package, or individual courses as best meets your needs.

The Certified Telecommunications Subject Matter Expert CTSME Certification Package
includes all of these courses at a substantial discount… plus 5 TCO certification exams, all with unlimited repeats.

Check out the CTNS + CVA combo package discount special!

Upgrade your skills – and your résumé – with this training and certification today!

Course 2223 Softswitches, SIP, and VoIP Call Setup – Free Preview

CVA – Certified VoIP Analyst
Course 2223 Softswitches, SIP, and VoIP Call Setup
Lesson 1 – What SIP Is and What It Can Do

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Link to free sample for SIP and Softswitches

Course 2223 Softswitches, SIP, and VoIP Call Setup

What SIP Is • What It Does • URIs: SIP Phone Numbers • Call Setup Procedure • Call Disposition Rules • How SIP relates to Softswitches and Call Managers

Softswitches, SIP and Call Setup is all about how VoIP phone calls are set up using messages and procedures complying with the standard Session Initiation Protocol.

In this course, you’ll understand what SIP is, how it works, demystify jargon like proxy server and location server, understand how SIP fits in with softswitches and call managers, and trace the establishment of an IP phone call step by step.

Course Lessons
1. Intro + What SIP Is and What It Can Do
2. SIP’s Relationship to Other Protocols
3. SIP URIs: Telephone Numbers
4. Register: Update Your Location
5. INVITE: Dialing
6. Location Service: Finding the Far End
7. The SIP Trapezoid
8. SIP Messages and the Session Description Protocol
9. How SIP Relates to Softswitches and Call Managers

Based on Teracom’s famous Course 130, tuned and refined over the course of over 20 years of instructor-led training, you will gain career- and productivity-enhancing knowledge of how SIP is used to set up a VoIP phone call end-to-end, and how SIP fits in with call managers and softswitches.

This is just a small sample of the vast online telecommunication training and certification available through Teracom Training.

Get more info

CVA Unlimited Plan $459 
Six courses covering everything VoIP and SIP.

Check out the CTNS+CVA package deal $659.
The foundations of telecommunications plus everything VoIP and SIP.

Course 2222 VoIP Architectures and Implementations – Free Preview

CVA – Certified VOIP Analyst
Course 2222 VoIP Architectures and Implementations
Lesson 3 – VSPs: Internet to Phone e.g. Gmail Client

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Course 2222 VoIP Architectures and Implementations
VoIP over the Internet • VoIP at Carriers • VoIP-Enabled PBX • PBX Replacement • Softswitches • Hosted PBX • Cloud Services • IP Centrex • Asterisk & Open-Source • SO/HO VoIP Phone Features

VoIP Architectures and Implementation Choices is a comprehensive overview of the many flavors of VoIP, comparing and contrasting the various implementation and architecture choices.

Progressing from talking between computers over the Internet through Internet telephony, Managed IP Telephony, PBX enhancement, PBX replacement with call manager / softswitch systems, IP Centrex, Hosted PBX and Cloud Services, you’ll gain the knowledge to confidently differentiate VoIP architectures and discuss pros and cons of options.

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Course 2222 VoIP Architectures and Implementations

Course Lessons
1. Intro + Internet Telephony: Computer-Computer VoIP over the Internet
2. Internet Telephony Example: Skype
3. VSPs: Internet to Phone e.g. Gmail Client
4. VSP Phone to Phone over Internet e.g. Vonage
5. VoIP Becomes The New POTS
6. VoIP at Carriers
7. VoIP-Enabled PBX and Migration Options
8. Premise Softswitch: PBX Replacement
9. Cloud Services and Hosted PBX: Softswitch as a Service (SaaS)
10. IP Centrex
11. Asterisk and Open-Source Softswitch Software
12. IP Phone Features and Uses

Based on Teracom’s famous Course 130, tuned and refined over the course of over 20 years of instructor-led training, you will gain career- and productivity-enhancing knowledge of all of the different things someone could mean when they say “Voice over IP”, and the pros and cons of each.

This is just a small sample of the vast online telecommunication training and certification available through Teracom Training.

get more info

CVA Unlimited Plan $459 
Six courses covering everything VoIP and SIP.

Check out the CTNS+CVA package deal $659.
The foundations of telecommunications plus everything VoIP and SIP.

Course 2221 Fundamentals of Voice over IP – Free Preview

TCO Certified VoIP Analyst (CVA)
Course 2221 Fundamentals of Voice over IP
Lesson 1: Introducton to the Fundamentals of VOIP

Enjoy this free sample from CVA

Fundamentals of Voice over IP is a complete introduction to everything Voice over IP. You’ll learn the fundamental ideas and principles of a VoIP telephone system, VoIP, SIP & all the other jargon – what it actually means and how it all works together.

At each step, we’ll also cover supporting and related technologies like Ethernet MAC frames and codecs and video over IP.

Click here to watch the video:

Course 2221 Fundamentals of Voice over IP

This is just a small sample of the vast online telecommunication training and certification available through Teracom Training.

get more info

Teracom Training Seminars

Teracom Onsite Training is a great way to train your staff and get them up to speed in all things telecom. We can customize your group training and come right to your location.

Courses and certifications in basic fundamentals, VoIP, IoT, IP Networking, 5G, internet security and more!

Over 20 years of training and experience with our expert instructors. Don’t miss out, contact us for some information today!

If you have just a few employees that need training, Teracom offers public seminars throughout US and Canada. From Orlando to Toronto, we are sure to be in an area that meets your needs.

Check out our public training schedule for more information and register today!