If you should know the answer to these questions about MPLS, but don’t, this is the course for you:
Course 110 IP, VoIP and MPLS for the
Non-Engineering Professional is the “next” course in our Core Training series, covering only newer technologies: virtually all aspects of IP networks and services.
Designed for non-engineers, this training course will give you the solid, vendor-independent foundation knowledge necessary to deal with IP telecom network projects and IP voice and data applications with confidence.
If you want to know the answers to these questions, or you should know the answer to these questions, but don’t, this is the course for you:
When an organization like AT&T or TELUS says it “has an MPLS network” and sells “MPLS services”,
- What exactly does that mean?
- Just what is an MPLS service anyway? What does it do? Who uses it? What for?
- Can you tell me two different ways MPLS service is different than Internet service?
- What benefit does that bring to the customer?
- Does it cost more? Better yet, is it costed the same way as Internet service?
- How do you connect to MPLS service?
- What is the technology and business environment for MPLS service going to in 2015?
I think you’ll agree that knowledge set is career-enhancing knowledge. We often tell people “if you want a guaranteed job, be an expert in MPLS”. Here’s a great place to start!
And this is only one part of this intensive, three-day leadership and technology development course!
You will also learn the workings of SIP and softswitches; the nuts-and-bolts of packetized voice and its protocols; Layer 2, VLANs and 10 Mb/s - 40 Gb/s Ethernet services; IP routing; the ISP business and more.
In three days, you’ll get up to speed, demystify jargon and buzzwords, fill the gaps, understand the technologies, the underlying ideas and how it all fits together… knowledge you can’t get from trade magazines or salespeople.
This investment will be repaid many times over, eliminating frustration at buzzword-filled meetings, increasing your efficiency, and helping ensure you make the right choices. IP, VoIP and MPLS is an essential knowledge set going forward in telecommunications.
This professional training course will give you the solid, vendor-independent foundation necessary to deal with IP telecom network projects and IP voice and data applications with confidence.
Get this career-enhancing knowledge today! more info
BOOT CAMP: Washington DC week of August 26. Carpe Diem!
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Attend Course 110 May 18-20 and get 50% off Course 101 June 1-3. Transferable!
| Course 110: IP, VoIP and MPLS for Non-Engineers is the second stage of our “core training”, covering virtually all aspects of IP networks, Voice over IP, VPNs, IP security, SIP, MPLS, carrier services, connecting to carriers and more. This totally up-to-date course will give you the solid, vendor-independent foundation knowledge necessary to deal with IP network projects and IP voice and data applications with confidence. | |
Blowout Special! Attend Course 110 in Santa Clara May 18-20 and get Course 101 in Santa Clara June 1-3 at half price! A $695 value! Even better: it’s transferable. We’ll give you a coupon anyone can use! |
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| Getting up to speed on IP is essential career- and productivity-enhancing knowledge that you can’t afford to be without if you want to go forward in the telecom business… and this one-time offer makes it easier than ever to benefit from Teracom’s world-renowned training. Hurry! This offer ends very soon and will not be repeated. |
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Free Telecom 101 Textbook!
| Course 101: Telecom, Datacom and Networking for Non-Engineers is our “core training” - an intensive three-day course designed for non-engineering professionals, to get you up to speed on virtually all aspects of telecom, datacom and networking, from fundamentals and jargon to the latest technologies. The content, its order, timing and pacing have been tuned and refined over the course of sixteen years – and we constantly update it. | |
Special! Attend Course 101 in Santa Clara June 1-3 and get a Telecom 101 textbook free! Act now, as this is a once-only offer that will not be repeated this season. |
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| Thousands of people from organizations including Cisco, Intel and Microsoft, the CIA, IRS, FAA, and FBI, all branches of US Armed Forces, Verizon, AT&T, TELUS and Qwest, Wells Fargo, Bank of America, TD Bank, Oneida Tableware, the Portland Trailblazers and hundreds of others who needed to be more effective in understanding and dealing with telecom and networking technology have benefited from this course. | |
| Our goal is to bust the buzzwords, demystify the jargon and instill structured understanding… in plain English. Register today! You will receive your free textbook at the course. This is in addition to the 384-page course materials. |
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How ISPs connect to the Internet: peering vs. transit
This discussion is covered in Course 101, Chapter 16 “Understanding the Internet”,
and in more depth in Course 110, Chapter 16 “IP as a Business: Carrier Networks, Competition and Interconnect”
Originally, the only way to get on to the Internet was from a terminal connected to a computer at a university or research institute. The Internet was mostly circuits paid for by the taxpayers via the National Science Foundation. Today, commercial Internet access providers, called Internet Service Providers (ISPs) provide the capability for anyone to access and communicate over on the Internet. These ISPs are for the most part business units of facilities-based carriers, i.e. telephone companies and cable companies.
Such service providers have physical access circuits and circuit-terminating equipment on the customer side, plus routers, security and access control equipment to manage customer traffic. This is often organized with data centers in cities or regions, which are interconnected. This ensemble of interconnected routers controlled by an ISP is called an Autonomous System (AS).
The Internet is a vast, unregulated collection of interconnected Autonomous Systems. The connections between ASs are not specified by a central authority or world government, but are implemented on a case-by-case basis by the operators of an AS for business reasons. The Internet is not free. It is not a public utility. It is a business.
ISPs operating ASs will connect to competitors and content providers like Google to exchange traffic terminating on each other’s network (called peering), and will connect to larger organizations who will assure delivery of packets to other destinations (transit). The networks are physically connected at Internet Exchange (IX) centers such as Equinix Chicago at 350 E Cermak. These are buildings with equipment implementing network interconnection operated by a neutral third party. The ASs are responsible for paying for connectivity to the IX.
Course 101, page 16.09: Internet Service Providers

Peering is settlement-free, i.e. no money is exchanged. Transit is a commercial service that costs money. Larger ISPs charge smaller ISPs for transit services. The largest networks are sometimes called Tier-1 service providers… but “Tier-1” is not an officially defined term. Some claim that it means a network “close to the center of the Internet” or a network that does not pay for transit. However, there is no “center” to the Internet, and virtually all networks employ a mix of peering and transit agreements to connect to other networks… and the nature of such connections is non-disclosed confidential business information. A “Tier-1 network” might best be thought of as one operated by a very big facilities-based carrier that has presence in most or all IXs and sells transit services to smaller networks and ISPs.
The ISPs build the access network and peering or transit connections to other networks, then charge the users for access. It’s a pyramid scheme. The end users end up paying for all.
In addition to access services, the ISP usually provides a Web server to host your website, a Domain Name Server, and an e-mail server.
Back in the Flintstones era when dial-up Internet access was first available, telcos were a bit slow to react, so for a while, companies like Netcom, MindSpring, Portal, Pipeline, iStar and others had their day in the sun. These organizations were resellers, leasing circuits from a carrier and reselling them to users under per-minute or per-month billing plans.
The carriers eventually began competing with resellers, who for the most part went out of business, selling their customers to the carriers. For example, Netcom is now part of Earthlink, which is majority owned by Sprint. AOL and MSN are the biggest remaining reseller-type ISPs. For the most part, it is business units of the companies that own the cables coming into your home: the LEC and the cable TV company that are the dominant ISPs today.
If you do choose to use a reseller-type ISP, particularly for a business or organization, questions regarding customer service, capacity and availability should be asked. Another is redundancy - do they have a single point of failure? Do they have multiple connections to different Tier-1 providers? What capacity are those connections?
This discussion is covered in Course 101, Chapter 16 “Understanding the Internet”,
and in more depth in Course 110, Chapter 16 “IP as a Business: Carrier Networks, Competition and Interconnect”
New schedule - Spring 2009
We are finalizing the new schedule for Spring 2009.
Check out the new sessions scheduled so far:
Course 101: Telecom, Datacom and Networking for Non-Engineers
Course 130: Understanding Voice over IP
BOOT CAMP: Course 101+130 together - save 30%
Course 110: Understanding IP Telecom: IP, VoIP and MPLS for Non-Engineers
Don’t miss Course 101 and 130 together in TRINIDAD being held in conjunction with
CANTO, the Carribean Association of National Telecommunications Organizations
New session: IP Telecom - with certification - November 12-13-14 in Washington DC
| New session of Course 110 Understanding IP Telecom: IP, VoIP and MPLS for Non-Engineers scheduled:This is the “next” course, building beyond our core training course 101, for those who need to get up to speed on new IP telecom technologies like MPLS and VoIP. Like all of our training, we concentrate on explaining the jargon, buzzwords, fundamentals, mainstream technologies and most importantly, the underlying ideas, and how it all works together. | ||
| This course will give you the solid, vendor-independent foundation knowledge necessary to deal with IP telecom network projects and IP voice and data applications with confidence. | ||
| - Join us in Washington DC, steps from the White House November 12-13-14 for this IP certification course for non-engineers. |
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| - Course fee includes certification exam and Certified IP Telecom Analyst (CNA) diploma. Framed diploma is available. |
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| - Earlybird special: register and pay by September 30 and we’ll ship you a hardcopy of our very popular 400-page reference book Telecom 101 3rd edition in advance of the course. |
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Updated courses
Continuous quality improvement! We have updated Course 110 and Course 150, updating the content, course titles, web pages and brochures. And we’re putting on some great specials to mark the occasion!
Seminar Specials in June
Course 110 - Understanding IP Telecom: IP, VoIP and MPLS for Non-Engineers: 2-for-1. Two people can attend for the price of one, June 17-18-19 in the Washington DC area.
Course 150 - Understanding IP Contact Center Technology:
bonus DVD-video course “Understanding Networking 1″. Receive as a bonus DVD-video course DVD-4 Understanding Networking 1, a $239 value, free with your attendance June 18-19 in Santa Clara CA (Silicon Valley).
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