Next Boot Camp In-Person

Boot Camp In-Person
Washington, DC Oct 24-28, 2022

The August Boot Camp In-Person class was full.

Reserve your spot for October now and don’t miss out on the opportunity to be face-to-face with your instructor.

The best telecommunications training you can get: ask questions and interact.

From the fundamentals to latest technologies, Boot Camp is specifically designed for non-engineers.

“Awesome course, really. Just very, very good.” – Tim Wilson, Ciena

Read more testimonies.

Next BOOT CAMP Live Online September 26-30

  ✓ Guaranteed to Run

BOOT CAMP Live Online has been so well received, what we thought was a temporary solution for the pandemic is scheduled on an ongoing basis.

Advantages like:

  • Significant cost savings
  • High-quality color course books shipped directly to students
  • Get dispersed team members up to a common speed
  • Well-suited to work from home
  • No travel costs

Online courses and certifications included are budget-friendly and appreciated by management.
Here is a cut-and-paste training request form to send to your boss!

In-Person Boot Camp Restarting

Boot Camp
Live Online July 18-22  ✔ Guaranteed to Run
In-Person August 22-26  ✔ Guaranteed to Run

Relatively new to telecom?
Frustrated with all the jargon and buzzwords? Grab this opportunity to get the training you need!

Join thousands of satisfied non-engineering professionals!
Bust the buzzwords, demystify the jargon and understand today’s converged broadband IP telecommunications, the technologies and services, the underlying ideas, and how it all fits together.

Stay focused, engaged and learn with a professional instructor.

Eliminate lack-of-knowledge embarrassment and frustration. Be more confident with a solid base of telecommunications knowledge you can build on, from fundamentals to IoT and everything between.

LIVE ONLINE July 18-22  details
IN-PERSON Finally back in the classroom August 22-26 in Washington DC.

Specifically designed for non-engineers, Teracom’s renowned telecommunications training is organized into two courses back-to-back to make a full week called BOOT CAMP:
Course 101: Broadband, Telecom, Datacom and Networking for Non-Engineers, then
Course 130: Voice over IP, SIP, Security, 5G and IoT.

Some people, needing a comprehensive base in telecom, attend only the core training Course 101 the first three days, and get the included CTNS Certification.
Others, who already have a base, attend Course 130 the last two days for VoIP, the Security module, 5G and IoT with examples like Smart Cities, and get the included CVA Certification.
Most people attend all five days, designated as Course 111 BOOT CAMP, to get the most comprehensive and highest quality telecommunications training available, at a discounted price, with three TCO Certifications included: CTNS, CVA and the prestigious TCO CTA Certification.

Full BOOT CAMP details


Student evaluations from the May 2022 BOOT CAMP Live Online

“Thank you again for such an informative class. It has given me a deeper understanding of the communication technology my program provides. This seminar helped me understand the basics of communication traffic signals and how they are labeled and transported across networks. I liked the logical layer upon layer approach to presenting the technical and complex communication environment. The instructor was nerdy in a fun and engaging way. I enjoyed his teaching style.”
– Heidi Schuster, Cybersecurity and Infrastructure Security Agency, May 2022

“This seminar was excellent. I learned so much and until this week, I didn’t realize how many ‘light-bulbs’ I had in my head, because the connections were lighting up like 4th of July! I really enjoyed the layout of the class. The manual is written in layman’s terms and as a non-engineer, I appreciated it. The instructor, Richard, was the best. Loved his style of teaching, from the manual, real-life examples/stories, humor, and diagrams. Thank you! I truly enjoyed this course and the way it was presented.”
– Resha McIntosh, FirstNet, May 2022

“This class was beneficial for me on three overall levels: Professional, Personal and Educational. Even though this class was taught in a professional (work) setting, the material is relatable on multiple levels. Anyone who is interested in technology and communication should definitely take this course. The instructor is flat out phenomenal! The subject taught at hand was multifaceted and dense. In short, this class is not easy to teach or swallow as a student but the instructor created an relaxed environment. His expertise and comical attitude made it easier to relate to the material taught. The instructor used a myriad of visual aids to help build the bridge for the student to learn or at least understand the material. Teracom could not have chosen a better person in my opinion.”
– Chris Patterson, FirstNet, May 2022

“I need to know about telecommunications for my job but I have very little technical experience or knowledge. I have taken several introductory telecommunication courses over the past six years and this is by far the best one I’ve ever taken. I now have confidence in my basic knowledge of telecommunications after completing the course. It was amazing to see how telecommunications works and how the various components work together.

The course materials are excellent, well organized, and has enough details in the diagrams to be helpful but not so much it becomes overwhelming. I found the explanations (on the even pages) next to the slides/diagrams to be very informative and clear.

The instructor is fantastic! Highest recommendation! Seriously! The instructor is incredibly knowledgeable and continuously made relevant correlations to real-world situations. I do not have a technical background. This instructor kept my attention for three days and I was able to follow and understand a vast majority of what he was teaching.

He clearly loves teaching and knows his stuff! I would happily sign up for another course if I knew he would be teaching it. Usually I like training courses that have group discussions and activities to break up the content; however, I liked the almost continuous lecture for this course. (The instructor was very open to questions though.) The instructor is exceptionally knowledgeable and I felt I got more from listening to him than I would have received from group discussions or activities.”
– Tiffany Perry, May 2022

Happy New Year!


Now is the time to invest in yourself and your team for the coming year.

Boot Camp Live Online is coming up Jan 24-28, 2022.
Register now so you don’t miss out on this great training opportunity with a live instructor.

BOOT CAMP: Get The Training You Need

In-Person January 17-21, Live Online January 24-28

Relatively new to telecom? Frustrated with all the jargon and buzzwords? Grab this opportunity to get the training you need!

Join thousands of satisfied non-engineering professionals! Bust the buzzwords, demystify the jargon and understand today’s converged broadband IP telecommunications, the technologies and services, the underlying ideas, and how it all fits together.

Stay focused, engaged and learn with a professional instructor.

Eliminate lack-of-knowledge embarrassment. Be more confident with a solid base of telecommunications knowledge you can build on, from fundamentals to IoT and everything between.

Specifically designed for non-engineers, Teracom’s renowned telecommunications training is organized into two courses back-to-back to make a full week called BOOT CAMP:
Course 101: Broadband, Telecom, Datacom and Networking for Non-Engineers, then
Course 130: Voice over IP, SIP, Security, 5G and IoT.

  • Some people, needing a comprehensive base in telecom, attend only the core training Course 101 the first three days, and get the included CTNS Certification.
  • Others, who already have a base, attend Course 130 the last two days for VoIP, the Security module, 5G and IoT with examples like Smart Cities, and get the included CVA Certification.
  • Most people attend all five days, designated as Course 111 BOOT CAMP, to get the most comprehensive and highest quality telecommunications training available, at a discounted price, with three TCO Certifications included: CTNS, CVA and the prestigious TCO CTA Certification.

Register for BOOT CAMP

More information on BOOT CAMP

Printable BOOT CAMP brochure

This is an easy sell with management.  Your increase in productivity and accuracy will over time far outweigh the cost of a week’s training.  Plus, you get bonus online courses and certification, and high quality printed course books.

Here’s a cut-and-paste training request template to submit for approval.

Here’s a sampling of student evaluations from recent classes:

“Awesome course, really. Just very, very good.”
  – Tim Wilson, Ciena

“Thank you guys so much, this class was amazing! I would take this all over again!”
– Austin Thompson, NHC

“Since I am very new to telecom, this helped me connect the dots, the different layers and terminology. I liked that it followed the printed workbooks very closely so I could read the summaries after the lessons. The instructor was great. He kept it light, added some jokes to keep it entertaining. I liked most when he did drawings with his explanations.”
  – Ashley Brinkman, Marketing Manager, MTA, Palmer Alaska

“The course was very beneficial for me.  I wish I would have been able to take this class a few years back when I first started!”
  – Tamara Pepin, CRTC

“I had some of the basics; this class filled gaps and added much more depth. Instructor Richard was open to questions at any time, and revisited topics until we got it. Having the notes in the printed course book to follow along and add to was very helpful. Richard was very passionate about the course material and had great real-life examples.”
– Robert Smieszny, NHC

“Richard is an excellent instructor. He has unmatched knowledge on the subject! He does a fantastic job interacting as if we are physically in a classroom with him!”
– Daniel Herfel, National Institute of Standards and Technology

Last chance to register for Boot Camp Live Online – November 15-19

Let us know you plan to attend by creating your registration.

Register today!

BOOT CAMP is Course 101 and 130 back-to-back to make a whole week, packaged with a discount as Course 111. Career- and productivity-enhancing training, two course books with detailed notes, printed in color, totaling over 600 pages, plus bonus CTNS, CVA and CTA Certification Packages, for only $1895 Live Online (regular $2495 In-Person).

Next Boot Camp Live Online – November 15-19 – Register today!

Let us know you plan to attend by creating your registration.

BOOT CAMP is Course 101 and Course 130 back-to-back to make a whole week, packaged with a discount as Course 111.

Career- and productivity-enhancing training, two course books with detailed notes, printed in color, totaling over 600 pages, plus bonus CTNS, CVA and CTA Certification Packages, for only $1895 Live Online (regular $2495 In-Person).

Group discounts are also available.

Plus, You will also get immediate access to the included TCO Certification Packages: CTNS, CTA and CVA and their twenty-five full-length online courses, with no time limits and unlimited repeats.

get more info

Wonder what we teach?

The Introduction to Broadband Converged IP Telecom course is the first course in our self-study CTNS certification package and the CTSME certification bundle, and the first chapter in our instructor-led Course 101 and Boot Camp.

It provides an overview of the material that we cover in our training and gives you a taste of the style and format of our online training.

Watch the introduction session for free and gain an understanding of all the topics which are taught in more detail throughout the training.

Get more Info

TCO CTNS Certification: Certified Telecommunications Network Specialist

The core knowledge needed in telecom today, with eight courses covering all major topics – plus TCO Certification to prove it!

The internationally-recognized TCO CTNS Certification is the core telecommunications network knowledge required by everyone serious in the telecom world today.

Bust the buzzwords, demystify the jargon, understand the fundamental concepts, technologies and standard practices … and most importantly, the underlying ideas, and how it all fits together.

The eight full-length courses in the CTNS Certification Package cover all major areas of telecom, datacom and networking.

You will start by getting up to speed on all major topics with the new 2021 course Introduction to Broadband Converged IP Telecom plus fully up-to-date courses on Cellular and Wi-Fi,  VoIP and SIP, the PSTN, OSI Layers, LANs and Optical Ethernet, IP and MPLS.

For an individual, this knowledge and preparation makes you an ideal candidate to hire or promote to a task, as you will be able to build on your knowledge base to quickly get up to speed and work on a particular project – then have the versatility to work on subsequent projects.

For an employer, CTNS is an extremely cost-effective way of getting team members and new hires up to a common speed with a common vocabulary and reference. The myTeracom Learning Management System can generate team progress reports.  A discount of 40% is available for 5 seats or more.

This investment will be repaid many times over in the future in terms of lowered buzzword frustration and higher accuracy and productivity.  Get started today!

The coursework for CTNS is a set of eight high-quality online multimedia courses. The content outline for each course is below. Click on the course name or scroll down for detailed descriptions, what you will learn, and free lessons.

newCourse 2241: Introduction to Broadband Converged IP Telecom
• Specifically designed for non-engineers
• Introduction and first pass through all aspects of today’s telecom
• Convergence • Broadband • Network Core and Edge • Protocols
• Last Mile Copper, Fiber and Wireless • Network Equipment
• Residential, Business and Wholesale Services • Carrier Connections

Course 2206: Wireless Telecommunications
• Mobile network, radio and cellular fundamentals
• Phone calls and mobile Internet over cellular
• 4G LTE, OFDMA, 5G new spectrum, new applications
• Wi-Fi, Wi-Fi security, and satellite communications

Course 2221: Fundamentals of Voice over IP
• The Big Picture. VoIP Phones and Terminals
• Voice in IP Packets. Soft Switches / SIP Servers / Call Managers
• Media Servers, Gateways, LAN and WAN, SIP Trunking, Standards
• Where All of This is Headed: Broadband IP Dial Tone

Course 2201: The PSTN
• Required knowledge while there remains a large installed base
• Loops and trunks, analog, the voiceband
• LECs, CLECs and IXCs. POTS and SS7

Course 2212: OSI Layers and Protocol Stacks
• Protocols and standards. The OSI Model
• Layers: Layer 2 vs. Layer 3. Examples
• Protocol stacks. How protocol stacks work

Course 2211: LANs, VLANs, Wireless and Optical Ethernet
• LAN fundamentals. Ethernet and 802 standards
• MAC addresses and MAC frames
• LAN switches, broadcast domains and VLANs
• Ethernet on twisted pair (Cat 5e/6 cables), radio (Wi-Fi) and fiber (Optical Ethernet)

Course 2213: IP Networks, Routers and Addresses
• Packet network fundamentals. Routers
• IP packets and IP addresses
• Static & dynamic, public & private addresses
• Network Address Translation (NAT). IPv6.

Course 2214: MPLS and Carrier Networks
• Carrier network basics. Customer Edge (CE) device
• Service Level Agreements and CoS
• MPLS for traffic management, VPNs, integrated access
• MPLS Services vs. Internet service

Invest in yourself with the CTNS Certification Package!

Eight CTNS courses plus TCO Certification, giving you a solid foundation in telecom, datacom and networking, from modern IP telecom, wireless, VoIP and PSTN to Ethernet, IP networking and MPLS.

Plus, get your Telecommunications Certification Organization (TCO) Certified Telecommunications Network Specialist (CTNS) Certification to prove it!

Upgrade your skills – and your résumé – with this training and certification today!

The CTNS Certification Package Unlimited Plan includes the eight CTNS Courses and CTNS Certification Exam, both with unlimited repeats – which means guaranteed to pass if you’re willing to do the work, and refresh your knowledge anytime.

Optional printed or eBook study guide available.

Boot Camp IN-PERSON Aug 16-20 – Washington, DC

Have you been waiting for in-person training to start again?

Join us in Washington, DC and reap the benefits of connecting in-person with your instructor and fellow learners while maintaining the appropriate COVID-19 protocols.

If you want to join us in Washington, DC, please let us know as soon as possible and no later than July 22nd.

Register for Boot Camp, Course 101 or Course 130.

Teracom’s famous core telecom training for non-engineers, totally updated for the 2020s, with broadband, cloud computing, data centers, 5G, IoT, broadband wireless and much more.

BOOT CAMP is Course 101 and 130 back-to-back to make a whole week, packaged with a discount as Course 111. Career- and productivity-enhancing training, two course books with detailed notes, printed in color, totaling over 600 pages, plus bonus CTNS, CVA and CTA Certification Packages, for only $2495.

In the heart of the nation’s capital, steps from the White House. One block from McPherson Square Metro station, 20 minutes to DCA. Complimentary breakfast and Wi-Fi in Guest Rooms included with sleeping rooms.

Get out of the office, learn more and retain more with five days of the best you can get: live, in-person instructor-led training in a classroom environment.

You may register for only the first three days of BOOT CAMP (Course 101) or for the last two days only (Course 130) as best meets your needs. But with the bundle discount savings of $695 and three certifications, the full 5-day Course 111 BOOT CAMP is a great opportunity.

Which should you get? See our website for more information.