Our Instructors |
| Teracom’s instructors are professionals with broad and deep knowledge of telecommunications, data communications and networking technologies and trends and many years’ experience teaching seminars. |
| Unlike some you will encounter elsewhere, Teracom instructors all have Engineering or equivalent university degrees and hands-on experience working with the technologies they’re teaching. |
| All of our instructors share another common trait: the ability to cut through the jargon and buzzwords to explain the key concepts and mainstream solutions in plain English, without bogging down on jargon… knowledge you can’t get by reading trade magazines or talking to vendors. |
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Types of Training Available
Types of Training Available |
| You can benefit from this career- and productivity-enhancing telecommunications training through the delivery mechanism that suits you best: |
| • attending a public seminar, |
| • bringing our instructor to your company for private onsite team training, |
| • taking online courses, or registering for a TCO Certification Package, which is online courses from Teracom coupled with certification from the Telecommunications Certification Organization, |
| • ordering our DVD-video courses, |
| • using our printed textbooks and eBooks for self-study, |
| … or combinations thereof! |
| Instructor-led training is the best you can get, as it allows you to focus, to interact and ask questions. Online courses are available anytime, anywhere, and the certification is concrete proof of knowledge acquisition. DVD-video courses are useful for group training. Textbooks can be used on their own, and many people find the textbooks an invaluable companion to instructor-led, online or DVD courses. |
| Online courses and certification are included as a free bonus with instructor-led training and DVD-video course packages. |
Accreditation
Accreditation |
| Teracom Training Institute has been accredited by the Telecommunications Certification Organization (TCO) as a TCO-Certified Training Partner, authorized to develop approved courses meeting the TCO curriculum, administer exams for and award TCO Certification to successful candidates. |
How We Keep Our Training Up to Date
How We Keep Our Training Up to Date |
| The short answer: by constantly teaching public and private seminars. |
| The world of telecommunications has two aspects: the fundamentals, which change slowly, and the technologies, which change at a more rapid pace. |
| The content, the selection of topics, their order, the timing and pacing of our training courses has been tuned and refined over the years, based on our knowledge of the industry, experience working in the telecom business, and feedback from customers. |
| The content is kept up to date based on questions and feedback from seminar participants, and based on the set of topics requested for private onsite courses. |
| We count all of the biggest telephone companies in North America amongst our customers, and the topics they request for training each year are a driver of course updates. |
| Our flagship instructor-led course, which we think of as “core training”, i.e. the knowledge set needed by anyone serious in the telecom business, is updated approximately twice a year. |
| This helps ensure that our other training products: online courses, DVD-video courses and textbooks, which are for the most part derived from the instructor-led course, also stay up to date. |
To get a better idea of the quality and technical level of our training
To get a better idea of the quality and technical level of our training |
| • Check out our free tutorials. Each tutorial corresponds to one page from the course materials, covering one key concept, and represents five to fifteen minutes of in-class discussion. Not only are the tutorials useful, they are actual pages from our course materials, to let you see for yourself the very high quality of our training. Video tutorials are actual segments from the DVD-video courses. |
| • Read these six reasons to take Teracom training |
| • Read reviews from seminar attendees |
| • Refer to the Teracom Training Institute Wikipedia page |
| • Register for a public seminar, get a private onsite course, register for an online course or TCO certification package, and/or get a textbook. You’ll be glad you did! |
New video!
New video posted! This is part of the introductory lesson of CTNS Course 2206 Wireless Telecommunications.
For more information:
Course page: https://www.teracomtraining.com/online-courses-certification/teracom-overview-l2106.htm
CTNS Certification page:
https://www.teracomtraining.com/online-courses-certification/teracom-overview-ctns.htm
Wireless Telecommunications is a comprehensive course on wireless, mobile telecommunications plus wireless LANs and satellites.
We begin with basic concepts and terminology including base stations and transceivers, mobile switches and backhaul, handoffs, cellular radio concepts and digital radio concepts.
Then, we cover spectrum-sharing technologies and their variations in chronological order: GSM/TDMA vs. CDMA for second generation, 1X vs. UMTS CDMA for third generation along with their data-optimized 1XEV-DO and HSPA, how Steve Jobs ended the standards wars with the iPhone and explaining the OFDM spectrum-sharing method of LTE for 4G.
This course is completed with a lesson on WiFi, or more precisely, 802.11 wireless LANs, and a lesson on satellite communications.
You’ll gain a solid understanding of the key principles of wireless and mobile networks:
• Coverage, capacity and mobility
• Why cellular radio systems are used
• Mobile network components and operation
• Registration and handoffs
• Digital radio
• “Data” over cellular: Internet access
• Cellular technologies: FDMA, TDMA, CDMA, OFDM
• Generations: 1G, 2G, 3G, 4G
• Systems: GSM, UMTS, 1X, HSPA, LTE
• WiFi, 802.11 wireless LANs
• Satellite communications
Fundamentals of Voice over IP – Introduction
Here’s Lesson 1 from our new Course 2221
Fundamentals of Voice over IP. Cheers!
Tutorial: Voice in IP Packets
A snippet of Lesson 3 from our upcoming Course 2221 Fundamentals of VoIP for your enjoyment. Wait for it at 2:50 🙂 Cheers!
Tutorial: How do IP packets and MAC Frames go together?
It is important to understand how packets and frames are related, and in particular, IP packets vs. Ethernet or MAC frames.
Packets are for networks. A packet is a block of user data, such as a piece of an e-mail message, with a network address on the front. The network address is the final destination. The standard for network addresses is IP.
Network equipment like routers receive an IP packet on an incoming circuit, examine the indicated destination IP address, use it to make a route decision, then implement the decision by forwarding the packet to the next router, on a different circuit.
A frame is a lower-level idea. Frames are used to communicate between stations on the same circuit. The circuit may have multiple stations physically connected onto it, like a wireless LAN, a few stations connected by a LAN switch, or only two stations like a point-to-point LAN cable. Each station has a Media Access Control (MAC) address, sometimes called a hardware address, link address or Layer 2 address.
A frame has framing to mark the beginning and end, sender and receiver MAC addresses to indicate the stations on the circuit, control information, a payload and an error detection mechanism.
The frame is transmitted on the circuit, and all stations on the circuit receive it. If an error is detected at a receiving station, the frame is discarded and might have to be retransmitted somehow.
If no errors are detected, the receiver compares the destination MAC address on the received frame to its own MAC address, and if they are the same, processes the frame, extracting the data payload and passing it to higher level software on the receiver.
If the MAC addresses are not the same, the receiver ignores it and waits for the next one.
The end result is that the payload in the frame is communicated to the correct station on the same circuit, with no errors.
The main purpose of packets is to append an IP address to your data. The IP address is used by network equipment to make route decisions: to relay the packet from one circuit to a different circuit. This is accomplished by receiving the packet then transmitting it to a different machine, usually the next router in the chain.
To actually transmit a packet to another router, the packet is inserted as the payload in a frame, then the frame is broadcast on the circuit that connects to the next router.
Notice that there are two addresses: the IP network address and the MAC address.
The IP address on the packet is the final destination, and so does not change. The MAC address on the frame indicates the destination on the current circuit, and so is changed as the data is forwarded from one circuit to another.
This and related topics are covered in:
• Instructor-Led Course 101
Telecom, Datacom and Networking for Non-Engineering Professionals
Telecom 101 – Fourth Edition, 2016 released and on sale!
Telecom 101 Textbook – Fourth Edition 2016 is out
– and on sale for a limited time!
High-Quality Reference Book and Study Guide Covering All Major Topics, Up To Date To 2016… in Plain English.
It’s been eight years since the last edition (an eon in technology time). Hot off the press! The new Fourth Edition is totally updated to today’s IP and Ethernet telecom technologies – while still starting with the fundamentals.
Packed with information, authoritative, up to date, covering all major topics – and written in plain English – Telecom 101 is an invaluable textbook and day-to-day reference on telecommunications.
Telecom 101 covers the core knowledge set required in the telecom business today: the technologies, the players, the products and services, jargon and buzzwords, and most importantly, the underlying ideas… and how it all fits together.
The course materials for Teracom’s famous Course 101 Telecom, Datacom and Networking for Non-Engineers, augmented with additional topics and bound in this one volume bring you consistency, completeness and unbeatable value.
Our approach can be summed up with a simple philosophy: Start at the beginning. Progress in a logical order. Build one concept on top of another. Finish at the end. Avoid jargon. Speak in plain English.
Bust the buzzwords, demystify jargon, and cut through doubletalk!
Fill gaps and build a solid base of structured knowledge.
Understand how everything fits together.
… knowledge and understanding that lasts a lifetime.
Ideal for anyone needing a book covering all major topics in telecom, data communications, IP and networking… in plain English.
A wealth of clear, concise, organized knowledge, impossible to find in one place anywhere else!
Join thousands of satisfied customers!
Telecom 101
7″ x 9″ softcover textbook • 488 pages
4th edition • Published March 2016
print ISBN 9781894887038
eBook ISBN 9781894887786
Print quantities are limited. Order now to avoid disappointment.
https://www.teracomtraining.com/textbook/t101.htm
Your Go-To Telecom Resource
Covering all major topics, we begin with the Public Switched Telephone Network (PSTN), then
• progress in a logical order, building one concept on top of another,
• from voice and data fundamentals to digital, packets, IP and Ethernet, VoIP,
• fiber and wireless, DSL and cable, routers and networks, MPLS, ISPs and CDNs,
• and finish with the Brave New World of IP Telecom, where voice, data and video are the same thing.
• An invaluable day-to-day reference handbook
• Learn and retain more reading a hard copy, professionally printed and bound
• Up-to-date: published 2016
• Allows you to study and review topics before attending a course
• An economical and convenient way to self-study
… these are the materials to an instructor-led course that costs $1395 to attend.
• The Certification Study Guide for the prestigious Telecommunications Certification Organization (TCO) Certified Telecommunications Analyst (CTA) telecommunications certification.
Value Pricing
Written by our top instructor, Eric Coll, M.Eng., Telecom 101 contain 35 years of knowledge and learning distilled and organized into an invaluable study guide and practical day-to-day reference for non-engineers.
Looking through the chapter list and detailed outline below, you’ll see that many chapters of Telecom 101 are like self-contained reference books on specific topics, like the PSTN, IP, LANs, MPLS and cellular.
You can get all of these topics bound in one volume for one low price.
Compare this to hunting down and paying for multiple books by different authors that may or may not cover what you need to know- and you’ll agree this is a very attractive deal.
Career- and productivity-enhancing training… an investment that will be repaid many times over.