Wonder what we teach?

The Introduction to Broadband Converged IP Telecom course is the first course in our self-study CTNS certification package and the CTSME certification bundle, and the first chapter in our instructor-led Course 101 and Boot Camp.

It provides an overview of the material that we cover in our training and gives you a taste of the style and format of our online training.

Watch the introduction session for free and gain an understanding of all the topics which are taught in more detail throughout the training.

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TCO CTNS Certification: Certified Telecommunications Network Specialist

The core knowledge needed in telecom today, with eight courses covering all major topics – plus TCO Certification to prove it!

The internationally-recognized TCO CTNS Certification is the core telecommunications network knowledge required by everyone serious in the telecom world today.

Bust the buzzwords, demystify the jargon, understand the fundamental concepts, technologies and standard practices … and most importantly, the underlying ideas, and how it all fits together.

The eight full-length courses in the CTNS Certification Package cover all major areas of telecom, datacom and networking.

You will start by getting up to speed on all major topics with the new 2021 course Introduction to Broadband Converged IP Telecom plus fully up-to-date courses on Cellular and Wi-Fi,  VoIP and SIP, the PSTN, OSI Layers, LANs and Optical Ethernet, IP and MPLS.

For an individual, this knowledge and preparation makes you an ideal candidate to hire or promote to a task, as you will be able to build on your knowledge base to quickly get up to speed and work on a particular project – then have the versatility to work on subsequent projects.

For an employer, CTNS is an extremely cost-effective way of getting team members and new hires up to a common speed with a common vocabulary and reference. The myTeracom Learning Management System can generate team progress reports.  A discount of 40% is available for 5 seats or more.

This investment will be repaid many times over in the future in terms of lowered buzzword frustration and higher accuracy and productivity.  Get started today!

The coursework for CTNS is a set of eight high-quality online multimedia courses. The content outline for each course is below. Click on the course name or scroll down for detailed descriptions, what you will learn, and free lessons.

newCourse 2241: Introduction to Broadband Converged IP Telecom
• Specifically designed for non-engineers
• Introduction and first pass through all aspects of today’s telecom
• Convergence • Broadband • Network Core and Edge • Protocols
• Last Mile Copper, Fiber and Wireless • Network Equipment
• Residential, Business and Wholesale Services • Carrier Connections

Course 2206: Wireless Telecommunications
• Mobile network, radio and cellular fundamentals
• Phone calls and mobile Internet over cellular
• 4G LTE, OFDMA, 5G new spectrum, new applications
• Wi-Fi, Wi-Fi security, and satellite communications

Course 2221: Fundamentals of Voice over IP
• The Big Picture. VoIP Phones and Terminals
• Voice in IP Packets. Soft Switches / SIP Servers / Call Managers
• Media Servers, Gateways, LAN and WAN, SIP Trunking, Standards
• Where All of This is Headed: Broadband IP Dial Tone

Course 2201: The PSTN
• Required knowledge while there remains a large installed base
• Loops and trunks, analog, the voiceband
• LECs, CLECs and IXCs. POTS and SS7

Course 2212: OSI Layers and Protocol Stacks
• Protocols and standards. The OSI Model
• Layers: Layer 2 vs. Layer 3. Examples
• Protocol stacks. How protocol stacks work

Course 2211: LANs, VLANs, Wireless and Optical Ethernet
• LAN fundamentals. Ethernet and 802 standards
• MAC addresses and MAC frames
• LAN switches, broadcast domains and VLANs
• Ethernet on twisted pair (Cat 5e/6 cables), radio (Wi-Fi) and fiber (Optical Ethernet)

Course 2213: IP Networks, Routers and Addresses
• Packet network fundamentals. Routers
• IP packets and IP addresses
• Static & dynamic, public & private addresses
• Network Address Translation (NAT). IPv6.

Course 2214: MPLS and Carrier Networks
• Carrier network basics. Customer Edge (CE) device
• Service Level Agreements and CoS
• MPLS for traffic management, VPNs, integrated access
• MPLS Services vs. Internet service

Invest in yourself with the CTNS Certification Package!

Eight CTNS courses plus TCO Certification, giving you a solid foundation in telecom, datacom and networking, from modern IP telecom, wireless, VoIP and PSTN to Ethernet, IP networking and MPLS.

Plus, get your Telecommunications Certification Organization (TCO) Certified Telecommunications Network Specialist (CTNS) Certification to prove it!

Upgrade your skills – and your résumé – with this training and certification today!

The CTNS Certification Package Unlimited Plan includes the eight CTNS Courses and CTNS Certification Exam, both with unlimited repeats – which means guaranteed to pass if you’re willing to do the work, and refresh your knowledge anytime.

Optional printed or eBook study guide available.

TCO Certified VoIP Analyst

Get fully up to speed on Voice over IP and SIP technologies and implementations –and TCO CVA Certification to prove it!

CVA covers all aspects of Voice over IP, including all the different ways VoIP is implemented, how calls are set up with softswitches and SIP, how voice is packetized and the factors affecting sound quality, connecting to carriers and SIP trunking, and network quality with MPLS, Service Level Agreements and Class of Service.

The Certified VoIP Analyst Certification Package includes six online courses:
  2221 Fundamentals of Voice over IP
  2222 VoIP Architectures and Implementation Choices
  2223 Softswitches, SIP, Call Setup and SIP Trunking
  2224 Voice Packetization, Codecs and Voice Quality
  2225 SIP Trunking and Carrier Connections
  2226 IP Network Quality: CoS, QoS, MPLS AND SLAs

This knowledge enables a CVA to stand out from the rest, with demonstrated broad and deep vendor-agnostic knowledge of VoIP systems and best practices.

This kind of knowledge enables higher-paying positions performing analysis, writing reports, making recommendations and providing effective, value-added contributions in project management, business and product development, software design, sales, marketing and finance.

The CVA Certification Package includes six courses totaling 59 lessons, plus the TCO CVA Certification Exam, TCO Certificate suitable for framing and Personalized Letter of Reference.

You get unlimited repeats of courses and exams, no time limits.
Guaranteed to pass, refresh your knowledge anytime.
30-day 100% money-back guarantee.

You have nothing to lose – and a valuable certification to gain!

These courses build on IP and PSTN fundamentals. If you are completely new to telecom, we recommend you take the CTNS courses first to build a knowledge base, then the CVA courses.

Purchase courses in this set of six in the CVA Certification Package, or individual courses as best meets your needs.

The Certified Telecommunications Subject Matter Expert CTSME Certification Package
includes all of these courses at a substantial discount… plus 5 TCO certification exams, all with unlimited repeats.

Check out the CTNS + CVA combo package discount special!

Upgrade your skills – and your résumé – with this training and certification today!

Order CTSME – save $813

CTSME – Certified Telecommunications Subject Matter Expert is 5 certifications in one – CTNS, CVA, CWA, CTA plus CTSME.

CTSME certification

Just $1595 when ordered as a bundle.

The most comprehensive telecommunications training and certification available.

Five internationally-recognized telecommunications and network certifications, a total of twenty‑six full‑length high‑quality online courses, TCO Subject Matter Expert certification, with unlimited repeats and no time limits.

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Boot Camp IN-PERSON Aug 16-20 – Washington, DC

Have you been waiting for in-person training to start again?

Join us in Washington, DC and reap the benefits of connecting in-person with your instructor and fellow learners while maintaining the appropriate COVID-19 protocols.

If you want to join us in Washington, DC, please let us know as soon as possible and no later than July 22nd.

Register for Boot Camp, Course 101 or Course 130.

Teracom’s famous core telecom training for non-engineers, totally updated for the 2020s, with broadband, cloud computing, data centers, 5G, IoT, broadband wireless and much more.

BOOT CAMP is Course 101 and 130 back-to-back to make a whole week, packaged with a discount as Course 111. Career- and productivity-enhancing training, two course books with detailed notes, printed in color, totaling over 600 pages, plus bonus CTNS, CVA and CTA Certification Packages, for only $2495.

In the heart of the nation’s capital, steps from the White House. One block from McPherson Square Metro station, 20 minutes to DCA. Complimentary breakfast and Wi-Fi in Guest Rooms included with sleeping rooms.

Get out of the office, learn more and retain more with five days of the best you can get: live, in-person instructor-led training in a classroom environment.

You may register for only the first three days of BOOT CAMP (Course 101) or for the last two days only (Course 130) as best meets your needs. But with the bundle discount savings of $695 and three certifications, the full 5-day Course 111 BOOT CAMP is a great opportunity.

Which should you get? See our website for more information.

Two Free Bonus Courses with CTA

On top of the sixteen courses included in the CTA Certification Package,
Course L2241 Introduction to Broadband Converged IP Telecom, and
Course L2221 Introduction to Voice over IP
are now included as free bonus courses with CTA.

CTA certification package icon

Follow these instructions to add the two bonus courses to your dashboard at no charge after purchasing CTA.

Cheers!

Boot Camp IN-PERSON Aug 16-20 – Washington, DC

Do you prefer in-person training to online training?
Are you ready to get back to in-person training?
We’re ready if you are.
Join us Aug 16-20 in Washington, DC for Boot Camp, Course 101 or Course 130.

Teracom’s famous core telecom training for non-engineers, totally updated for the 2020s, with broadband, cloud computing, data centers, 5G, IoT, broadband wireless and much more.

BOOT CAMP is Course 101 and 130 back-to-back to make a whole week, packaged with a discount as Course 111. Career- and productivity-enhancing training, two course books with detailed notes, printed in color, totaling over 600 pages, plus bonus CTNS, CVA and CTA Certification Packages, for only $2495.

In the heart of the nation’s capital, steps from the White House. One block from McPherson Square Metro station, 20 minutes to DCA. Complimentary breakfast and Wi-Fi in Guest Rooms included with sleeping rooms.

Get out of the office, learn more and retain more with five days of the best you can get: live, in-person instructor-led training in a classroom environment.

You may register for only the first three days of BOOT CAMP (Course 101) or for the last two days only (Course 130) as best meets your needs.  But with the bundle discount savings of $695 and three certifications, the full 5-day Course 111 BOOT CAMP is a great opportunity.   which should you get?

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$100 off CTNS or CTSME

$100 off CTNS Limited-Time Offer:
Click to add CTNS to your cart, use coupon 1337 at checkout to get $100 off.
Hurry! Offer expires June 17, 2021.

$100 off CTSME Limited-Time Offer:
Follow the instructions here to add CTNS, CTA, CVA and CWA to your cart, then use coupon 1338 at checkout to get CTSME for $1495, $100 off list price.
Hurry! Offer expires June 17, 2021.

Existing CTNS and CTA customers: No-Charge Update

Course L2241 Broadband Converged IP Telecommunications, and
Course L2221 Introduction to Voice over IP have been added to CTNS.

If you purchased CTNS before April 12, 2021, you can add the two new courses to CTNS on your dashboard at no charge by following these instructions.

This offer also applies to CTA and any Certification package bundles which included CTNS or CTA including CTSME.

Enjoy the training!

Order Online Now

BOOT CAMP LIVE ONLINE May 5-7

BOOT CAMP is running strong during the pandemic Live Online!

All you need to join BOOT CAMP Live Online and get this world-famous training is Internet, a laptop with a webcam and Zoom.

We’ll ship you the high-quality printed color course books in advance of the BOOT CAMP, and you’ll be part of a class that runs 9 – 5 ET Monday – Friday.

The best part: BOOT CAMP was totally updated for 2020, with 5G, Cloud Computing, Data Centers, Smart Cities & more, just before the pandemic struck!  This is the most up-to-date telecom-for-non-engineers training that can be found anywhere.  This is truly career-enhancing knowledge.

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Teracom BOOT CAMP Live Online is a great opportunity:

  • Live interactive group training, guaranteed coronavirus-free!
  • You will be part of a class.
  • You will be able to see and hear everyone else.
  • We’ll ship you the high-quality printed color course books in advance.
  • The instructor will teach the class like any other BOOT CAMP.
  • The instructor will keep you focused, so you learn, like any other BOOT CAMP.
  • You can ask the instructor questions, like any other BOOT CAMP.
  • The class will run on a schedule: 9 – 5 ET Monday to Friday, with scheduled breaks, like any other BOOT CAMP.
  • You get immediate access to three TCO Certification Packages, with their online courses.
  • No travel required.
  • Anyone worldwide can take BOOT CAMP.
  • All you need is a laptop with a webcam.

Get the training you need!

You’ll get the course materials shipped to you: two printed color books totaling over 500 pages with copies of all graphics and detailed text notes.  You will also get immediate access to the included TCO Certification Packages: CTNS, CTA and CVA and their twenty full-length online courses, with no time limits and unlimited repeats.

You’ll get the full BOOT CAMP with a live instructor, as close as you can get without actually being there.

If you are an international participant, this is your opportunity to take BOOT CAMP if you can’t travel to the USA for a public seminar.  No travel visa required!

Here’s a cut and paste training request form to send to your boss!

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