VoIP training – Page 2 – Telecommunications Training Blog

Wonder what we teach?

The Introduction to Broadband Converged IP Telecom course is the first course in our self-study CTNS certification package and the CTSME certification bundle, and the first chapter in our instructor-led Course 101 and Boot Camp.

It provides an overview of the material that we cover in our training and gives you a taste of the style and format of our online training.

Watch the introduction session for free and gain an understanding of all the topics which are taught in more detail throughout the training.

TCO CTNS Certification: Certified Telecommunications Network Specialist

The core knowledge needed in telecom today, with eight courses covering all major topics – plus TCO Certification to prove it!

The internationally-recognized TCO CTNS Certification is the core telecommunications network knowledge required by everyone serious in the telecom world today.

Bust the buzzwords, demystify the jargon, understand the fundamental concepts, technologies and standard practices … and most importantly, the underlying ideas, and how it all fits together.

The eight full-length courses in the CTNS Certification Package cover all major areas of telecom, datacom and networking.

You will start by getting up to speed on all major topics with the new 2021 course Introduction to Broadband Converged IP Telecom plus fully up-to-date courses on Cellular and Wi-Fi, VoIP and SIP, the PSTN, OSI Layers, LANs and Optical Ethernet, IP and MPLS.

For an individual, this knowledge and preparation makes you an ideal candidate to hire or promote to a task, as you will be able to build on your knowledge base to quickly get up to speed and work on a particular project – then have the versatility to work on subsequent projects.

For an employer, CTNS is an extremely cost-effective way of getting team members and new hires up to a common speed with a common vocabulary and reference. The myTeracom Learning Management System can generate team progress reports. A discount of 40% is available for 5 seats or more.

This investment will be repaid many times over in the future in terms of lowered buzzword frustration and higher accuracy and productivity. Get started today!

The coursework for CTNS is a set of eight high-quality online multimedia courses. The content outline for each course is below. Click on the course name or scroll down for detailed descriptions, what you will learn, and free lessons.

Course 2241: Introduction to Broadband Converged IP Telecom
• Specifically designed for non-engineers
• Introduction and first pass through all aspects of today’s telecom
• Convergence • Broadband • Network Core and Edge • Protocols
• Last Mile Copper, Fiber and Wireless • Network Equipment
• Residential, Business and Wholesale Services • Carrier Connections

Course 2206: Wireless Telecommunications
• Mobile network, radio and cellular fundamentals
• Phone calls and mobile Internet over cellular
• 4G LTE, OFDMA, 5G new spectrum, new applications
• Wi-Fi, Wi-Fi security, and satellite communications

Course 2221: Fundamentals of Voice over IP
• The Big Picture. VoIP Phones and Terminals
• Voice in IP Packets. Soft Switches / SIP Servers / Call Managers
• Media Servers, Gateways, LAN and WAN, SIP Trunking, Standards
• Where All of This is Headed: Broadband IP Dial Tone

Course 2201: The PSTN
• Required knowledge while there remains a large installed base
• Loops and trunks, analog, the voiceband
• LECs, CLECs and IXCs. POTS and SS7

Course 2212: OSI Layers and Protocol Stacks
• Protocols and standards. The OSI Model
• Layers: Layer 2 vs. Layer 3. Examples
• Protocol stacks. How protocol stacks work

Course 2211: LANs, VLANs, Wireless and Optical Ethernet
• LAN fundamentals. Ethernet and 802 standards
• MAC addresses and MAC frames
• LAN switches, broadcast domains and VLANs
• Ethernet on twisted pair (Cat 5e/6 cables), radio (Wi-Fi) and fiber (Optical Ethernet)

Course 2213: IP Networks, Routers and Addresses
• Packet network fundamentals. Routers
• IP packets and IP addresses
• Static & dynamic, public & private addresses
• Network Address Translation (NAT). IPv6.

Course 2214: MPLS and Carrier Networks
• Carrier network basics. Customer Edge (CE) device
• Service Level Agreements and CoS
• MPLS for traffic management, VPNs, integrated access
• MPLS Services vs. Internet service

Invest in yourself with the CTNS Certification Package!

Eight CTNS courses plus TCO Certification, giving you a solid foundation in telecom, datacom and networking, from modern IP telecom, wireless, VoIP and PSTN to Ethernet, IP networking and MPLS.

Plus, get your Telecommunications Certification Organization (TCO) Certified Telecommunications Network Specialist (CTNS) Certification to prove it!

Upgrade your skills – and your résumé – with this training and certification today!

The CTNS Certification Package Unlimited Plan includes the eight CTNS Courses and CTNS Certification Exam, both with unlimited repeats – which means guaranteed to pass if you’re willing to do the work, and refresh your knowledge anytime.

Optional printed or eBook study guide available.

TCO Certified VoIP Analyst

Get fully up to speed on Voice over IP and SIP technologies and implementations –and TCO CVA Certification to prove it!

CVA covers all aspects of Voice over IP, including all the different ways VoIP is implemented, how calls are set up with softswitches and SIP, how voice is packetized and the factors affecting sound quality, connecting to carriers and SIP trunking, and network quality with MPLS, Service Level Agreements and Class of Service.

The Certified VoIP Analyst Certification Package includes six online courses:
  2221 Fundamentals of Voice over IP
  2222 VoIP Architectures and Implementation Choices
  2223 Softswitches, SIP, Call Setup and SIP Trunking
  2224 Voice Packetization, Codecs and Voice Quality
  2225 SIP Trunking and Carrier Connections
  2226 IP Network Quality: CoS, QoS, MPLS AND SLAs

This knowledge enables a CVA to stand out from the rest, with demonstrated broad and deep vendor-agnostic knowledge of VoIP systems and best practices.

This kind of knowledge enables higher-paying positions performing analysis, writing reports, making recommendations and providing effective, value-added contributions in project management, business and product development, software design, sales, marketing and finance.

The CVA Certification Package includes six courses totaling 59 lessons, plus the TCO CVA Certification Exam, TCO Certificate suitable for framing and Personalized Letter of Reference.

You get unlimited repeats of courses and exams, no time limits.
Guaranteed to pass, refresh your knowledge anytime.
30-day 100% money-back guarantee.

You have nothing to lose – and a valuable certification to gain!

These courses build on IP and PSTN fundamentals. If you are completely new to telecom, we recommend you take the CTNS courses first to build a knowledge base, then the CVA courses.

Purchase courses in this set of six in the CVA Certification Package, or individual courses as best meets your needs.

The Certified Telecommunications Subject Matter Expert CTSME Certification Package
includes all of these courses at a substantial discount… plus 5 TCO certification exams, all with unlimited repeats.

Check out the CTNS + CVA combo package discount special!

Upgrade your skills – and your résumé – with this training and certification today!

Two Free Bonus Courses with CTA

On top of the sixteen courses included in the CTA Certification Package,
Course L2241 Introduction to Broadband Converged IP Telecom, and
Course L2221 Introduction to Voice over IP
are now included as free bonus courses with CTA.

Follow these instructions to add the two bonus courses to your dashboard at no charge after purchasing CTA.

Cheers!

BOOT CAMP: Live Online Aug 23-27

Teracom’s famous core telecom training for non-engineers, totally updated for the 2020s, with broadband, cloud computing, data centers, 5G, IoT, broadband wireless and much more.

BOOT CAMP Live Online continues to be a great success. Join us Aug 23 to bust the buzzwords, demystify the jargon and understand today’s telecommunications technologies, and most importantly, the underlying ideas… and how it all fits together.

You will learn and retain more as part of a live class with a real instructor, where you can ask questions and interact with others.

Thousands of people have benefitted from this training. Join us!

Contact us for a private BOOT CAMP if you have a group!

get more info • register • detailed BOOT CAMP brochure

Here’s a sampling of student evaluations from previous classes:

“Awesome course, really. Just very, very good.”
  – Tim Wilson, Ciena

“Thank you guys so much, this class was amazing! I would take this all over again!”
– Austin Thompson, NHC

“Since I am very new to telecom, this helped me connect the dots, the different layers and terminology. I liked that it followed the printed workbooks very closely so I could read the summaries after the lessons. The instructor was great. He kept it light, added some jokes to keep it entertaining. I liked most when he did drawings with his explanations.”
  – Ashley Brinkman, Marketing Manager, MTA, Palmer Alaska

“The course was very beneficial for me. I wish I would have been able to take this class a few years back when I first started!”
  – Tamara Pepin, CRTC

“I had some of the basics; this class filled gaps and added much more depth. Instructor Richard was open to questions at any time, and revisited topics until we got it. Having the notes in the printed course book to follow along and add to was very helpful. Richard was very passionate about the course material and had great real-life examples.”
– Robert Smieszny, NHC

“Richard is an excellent instructor. He has unmatched knowledge on the subject! He does a fantastic job interacting as if we are physically in a classroom with him!”
– Daniel Herfel, National Institute of Standards and Technology

All you need to join BOOT CAMP Live Online and get this world-famous training is a laptop with a webcam. We’ll ship you the high-quality printed color course books in advance of the BOOT CAMP, and you’ll be part of a class that runs 9 – 5 Monday – Friday.

The best part: BOOT CAMP was totally updated for 2020, with 5G, Cloud Computing, Data Centers, Smart Cities & more, just before the pandemic struck!

This is the most up-to-date telecom-for-non-engineers training that can be found anywhere.

This is truly career-enhancing knowledge.

Teracom BOOT CAMP Live Online is a great opportunity:
• Live interactive group training, guaranteed coronavirus-free!
• You will be part of a class.
• You will be able to see and hear everyone else.
• We’ll ship you the high-quality printed color course books in advance.
• The instructor will keep you focused, so you learn, like any other BOOT CAMP.
• You can ask the instructor questions, like any other BOOT CAMP.
• The class will run on a schedule: 9 – 5 Monday to Friday, with scheduled breaks, like any other BOOT CAMP.
• You get immediate access to three TCO Certification Packages, with their online courses.
• No travel required.
• Anyone worldwide can take BOOT CAMP.
• All you need is a laptop with a webcam.

This is an ideal time to get the training you need!

You’ll get the course materials shipped to you: two printed color books totaling over 500 pages with copies of all graphics and detailed text notes.

You will also get immediate access to the included TCO Certification Packages: CTNS, CTA and CVA and their twenty full-length online courses, with no time limits and unlimited repeats.

You’ll get the full BOOT CAMP as close as you can get without actually being there.

If you are an international participant, this is your opportunity to take BOOT CAMP. No US travel visa required!

Carpe diem!

Student Evaluation from the most recent BOOT CAMP Live Online

Name: Michelle Rose
Organization: tbaytel
Date: June 16, 2021

Instructor’s Knowledge of Subject: Excellent
Instructor’s Presentation: Excellent
Course Materials: Excellent
Live Online Facility (Zoom): Excellent
Overall Rating: Excellent

I work in telecom, mainly with Business wireline services. I’ve worked in the industry for 15 years, however new to the business wireline side of things. I work for a telecom company that sells, telephone, internet, DTV, security, mobility services. SO although some portions of the course were technical, I felt that the overall course was very helpful, providing a history overview as well as covering all sorts of technology.

I liked the size of the group attending (very manageable) , the discussions we had, and found the diversity of those attending widespread. It was nice to hear everyone’s point of view and the backgrounds they come from.

Instructor Richard was comical, and EXTREMELY knowledgeable. I appreciate the fact he was able to “dumb things down” to a level someone like myself could understand. Some portions of the course weren’t directly applicable to me personally but the majority was helpful and I will continue to use the book for reference in the future. I’d love to tap into his brain and steal a bit of the knowledge he has.

Next Boot Camp:
In-Person Washington, DC Aug 16-20
Live Online Aug 23-27

BOOT CAMP: Live Online June 14-18

BOOT CAMP Live Online is going strong.
Check out student evaluations from previous classes.
Join us the week of June 14 to bust the buzzwords, demystify the jargon and understand today’s converged broadband telecommunications, and most importantly, the underlying ideas… and how it all fits together.

Or contact us for a private class if you have a group!

Teracom’s famous core telecom training for non-engineers, totally updated for the 2020s, with broadband, cloud computing, data centers, 5G, IoT, broadband wireless and much more.

BOOT CAMP Live Online continues to be a great success. Join us June 14 to bust the buzzwords, demystify the jargon and understand today’s telecommunications technologies, and most importantly, the underlying ideas… and how it all fits together.

You will learn and retain more as part of a live class with a real instructor, where you can ask questions and interact with others.

Thousands of people have benefitted from this training. Join us!

Contact us for a private BOOT CAMP if you have a group!
get more info • register • detailed BOOT CAMP brochure

Here’s a sampling of student evaluations from previous classes:

“Awesome course, really. Just very, very good.”
  – Tim Wilson, Ciena

“Thank you guys so much, this class was amazing! I would take this all over again!”
– Austin Thompson, NHC

“Since I am very new to telecom, this helped me connect the dots, the different layers and terminology. I liked that it followed the printed workbooks very closely so I could read the summaries after the lessons. The instructor was great. He kept it light, added some jokes to keep it entertaining. I liked most when he did drawings with his explanations.”
  – Ashley Brinkman, Marketing Manager, MTA, Palmer Alaska

“The course was very beneficial for me. I wish I would have been able to take this class a few years back when I first started!”
  – Tamara Pepin, CRTC

“I had some of the basics; this class filled gaps and added much more depth. Instructor Richard was open to questions at any time, and revisited topics until we got it. Having the notes in the printed course book to follow along and add to was very helpful. Richard was very passionate about the course material and had great real-life examples.”
– Robert Smieszny, NHC

“Richard is an excellent instructor. He has unmatched knowledge on the subject! He does a fantastic job interacting as if we are physically in a classroom with him!”
– Daniel Herfel, National Institute of Standards and Technology

The best part: BOOT CAMP was totally updated for 2020, with 5G, Cloud Computing, Data Centers, Smart Cities & more, just before the pandemic struck!

This is the most up-to-date telecom-for-non-engineers training that can be found anywhere.

This is truly career-enhancing knowledge.

Teracom BOOT CAMP Live Online is a great opportunity:

Live interactive group training, guaranteed coronavirus-free!
You will be part of a class.
You will be able to see and hear everyone else.
We’ll ship you the high-quality printed color course books in advance.
The instructor will stand up at the front of the room and teach the class like any other BOOT CAMP.
The instructor will keep you focused, so you learn, like any other BOOT CAMP.
You can ask the instructor questions, like any other BOOT CAMP.
The class will run on a schedule: 9 – 5 Monday to Friday, with scheduled breaks, like any other BOOT CAMP.
You get immediate access to three TCO Certification Packages, with their online courses.
No travel required.
Anyone worldwide can take BOOT CAMP.
All you need is a laptop with a webcam.

This is an ideal time to get the training you need!

You’ll get the course materials shipped to you: two printed color books totaling over 500 pages with copies of all graphics and detailed text notes.

You will also get immediate access to the included TCO Certification Packages: CTNS, CTA and CVA and their twenty full-length online courses, with no time limits and unlimited repeats.

You’ll get the full BOOT CAMP with our top instructor, as close as you can get without actually being there.

If you are an international participant, this is your opportunity to take BOOT CAMP. No US travel visa required!

Carpe diem!

Existing CTNS and CTA customers: No-Charge Update

Course L2241 Broadband Converged IP Telecommunications, and
Course L2221 Introduction to Voice over IP have been added to CTNS.

If you purchased CTNS before April 12, 2021, you can add the two new courses to CTNS on your dashboard at no charge by following these instructions.

This offer also applies to CTA and any Certification package bundles which included CTNS or CTA including CTSME.

Enjoy the training!

BOOT CAMP Live Online Instructor-Led Training Request

Want to take Boot Camp, but need to get approval. Here is a message you can send to your supervisor for approval.

BOOT CAMP Live Online Instructor-Led Training Request

Dear [Manager]

I need to get training on telecom to do my job effectively, and to that end, I would like to request permission to register for Teracom Training Institute’s Live Online telecom BOOT CAMP seminar the week of May 3-7.

www.teracomtraining.com/boot-camp.htm
detailed outline: www.teracomtraining.com/courses/teracom-brochure-course-111.pdf
course listing: www.teracomtraining.com/public_seminars.htm#LO

Teracom Training Institute specializes in telecommunications training for non-engineering professionals, which is exactly what I need.

I need this training because I have learned some things technology-wise “on the job”; but am frustrated by gaps in my knowledge, especially when people start speaking in jargon and buzzwords. Not being up to speed on it all is unproductive, frustrating and a bit awkward.

This training will improve my productivity, accuracy and efficiency… and enable me to contribute a lot more, having a knowledge base in the technologies and the jargon.

Being part of a live online class will keep me away from distractions, so I can concentrate and learn what I need. Instructor-led training is how I learn best. Plus, the high-quality detailed course books they will ship directly to me before the course will be good references going forward.

Teracom is the leader in this kind of training… type “telecommunications training” into Google and Teracom Training Institute comes up #1 in the search results. They’ve been doing this since 1992, and by all accounts are very good at it… virtually all of their ratings on Google are 5 stars: https://g.page/teracomtraining. They have a GSA contract for this training, which means they have been thoroughly vetted.

One thing that I like about Teracom’s BOOT CAMP is that it is totally up-to-date, starting with broadband and IP telecom network fundamentals, cloud computing and data centers, LTE and 5G, Optical Ethernet, VoIP, SIP trunking and IoT, plus a module on security.

Here is the five-day outline:

Day 1: Fundamentals, Cloud Computing and Data Centers
Day 2: Wireless, Fiber and Copper; Equipment and Carriers
Day 3: IP Networking and addresses plus MPLS, SLAs and Class of Service Guarantees
Day 4: VoIP and SIP: Fundamentals and Technologies, Softswitch as a Service
Day 5: Security, 5G and IoT

It comes with two course books printed in color shipped directly to me.

As a bonus, three TCO Certification Packages: CTNS, CVA and CTA are included, along with their courses and certification exams. There are no time limits or expiration dates on the bonus online courses.

This is the training I need. It will give me a solid base, fill in gaps and get me up to speed on the jargon, technologies and standard practices across the board.

Besides alleviating the frustrating jargon and buzzwords situation, it makes good business sense for me to attend. This training will make me more accurate – understanding the big picture, the ensemble of technologies and how they relate – and this can only make me (and therefore you) more productive and save the organization money.

The in-class discussions and case studies are also an excellent opportunity for me to discuss the general outlines of our situation and find out what others are doing.

The tuition is only $1895 for five days of professional training. I checked around and found other companies like Global Knowledge charge double or more for similar week-long courses, without the included online courses and certifications, and without the printed books.

There is an optional companion reference textbook at $89 I’d like to get as well.

Please let me know if I can get this training.

Thank you,

BOOT CAMP LIVE ONLINE May 5-7

BOOT CAMP is running strong during the pandemic Live Online!

All you need to join BOOT CAMP Live Online and get this world-famous training is Internet, a laptop with a webcam and Zoom.

We’ll ship you the high-quality printed color course books in advance of the BOOT CAMP, and you’ll be part of a class that runs 9 – 5 ET Monday – Friday.

The best part: BOOT CAMP was totally updated for 2020, with 5G, Cloud Computing, Data Centers, Smart Cities & more, just before the pandemic struck! This is the most up-to-date telecom-for-non-engineers training that can be found anywhere. This is truly career-enhancing knowledge.

Teracom BOOT CAMP Live Online is a great opportunity:

Live interactive group training, guaranteed coronavirus-free!
You will be part of a class.
You will be able to see and hear everyone else.
We’ll ship you the high-quality printed color course books in advance.
The instructor will teach the class like any other BOOT CAMP.
The instructor will keep you focused, so you learn, like any other BOOT CAMP.
You can ask the instructor questions, like any other BOOT CAMP.
The class will run on a schedule: 9 – 5 ET Monday to Friday, with scheduled breaks, like any other BOOT CAMP.
You get immediate access to three TCO Certification Packages, with their online courses.
No travel required.
Anyone worldwide can take BOOT CAMP.
All you need is a laptop with a webcam.

Get the training you need!

You’ll get the course materials shipped to you: two printed color books totaling over 500 pages with copies of all graphics and detailed text notes. You will also get immediate access to the included TCO Certification Packages: CTNS, CTA and CVA and their twenty full-length online courses, with no time limits and unlimited repeats.

You’ll get the full BOOT CAMP with a live instructor, as close as you can get without actually being there.

If you are an international participant, this is your opportunity to take BOOT CAMP if you can’t travel to the USA for a public seminar. No travel visa required!

Here’s a cut and paste training request form to send to your boss!