Boot Camp IN-PERSON Aug 16-20 – Washington, DC

Do you prefer in-person training to online training?
Are you ready to get back to in-person training?
We’re ready if you are.
Join us Aug 16-20 in Washington, DC for Boot Camp, Course 101 or Course 130.

Teracom’s famous core telecom training for non-engineers, totally updated for the 2020s, with broadband, cloud computing, data centers, 5G, IoT, broadband wireless and much more.

BOOT CAMP is Course 101 and 130 back-to-back to make a whole week, packaged with a discount as Course 111. Career- and productivity-enhancing training, two course books with detailed notes, printed in color, totaling over 600 pages, plus bonus CTNS, CVA and CTA Certification Packages, for only $2495.

In the heart of the nation’s capital, steps from the White House. One block from McPherson Square Metro station, 20 minutes to DCA. Complimentary breakfast and Wi-Fi in Guest Rooms included with sleeping rooms.

Get out of the office, learn more and retain more with five days of the best you can get: live, in-person instructor-led training in a classroom environment.

You may register for only the first three days of BOOT CAMP (Course 101) or for the last two days only (Course 130) as best meets your needs.  But with the bundle discount savings of $695 and three certifications, the full 5-day Course 111 BOOT CAMP is a great opportunity.   which should you get?

Get more info

BOOT CAMP: Live Online Aug 23-27

Teracom’s famous core telecom training for non-engineers, totally updated for the 2020s, with broadband, cloud computing, data centers, 5G, IoT, broadband wireless and much more.

Boot Camp logo

BOOT CAMP Live Online continues to be a great success. Join us Aug 23 to bust the buzzwords, demystify the jargon and understand today’s telecommunications technologies, and most importantly, the underlying ideas… and how it all fits together.

You will learn and retain more as part of a live class with a real instructor, where you can ask questions and interact with others.

Thousands of people have benefitted from this training.  Join us!

Contact us for a private BOOT CAMP if you have a group!

get more info  •  register  •  detailed BOOT CAMP brochure

Here’s a sampling of student evaluations from previous classes:

“Awesome course, really. Just very, very good.”
  – Tim Wilson, Ciena

“Thank you guys so much, this class was amazing! I would take this all over again!”
– Austin Thompson, NHC

“Since I am very new to telecom, this helped me connect the dots, the different layers and terminology. I liked that it followed the printed workbooks very closely so I could read the summaries after the lessons. The instructor was great. He kept it light, added some jokes to keep it entertaining.  I liked most when he did drawings with his explanations.”
  – Ashley Brinkman, Marketing Manager, MTA, Palmer Alaska

“The course was very beneficial for me.  I wish I would have been able to take this class a few years back when I first started!”
  – Tamara Pepin, CRTC

“I had some of the basics; this class filled gaps and added much more depth. Instructor Richard was open to questions at any time, and revisited topics until we got it. Having the notes in the printed course book to follow along and add to was very helpful. Richard was very passionate about the course material and had great real-life examples.”
– Robert Smieszny, NHC

“Richard is an excellent instructor. He has unmatched knowledge on the subject! He does a fantastic job interacting as if we are physically in a classroom with him!”
– Daniel Herfel, National Institute of Standards and Technology

All you need to join BOOT CAMP Live Online and get this world-famous training is a laptop with a webcam. We’ll ship you the high-quality printed color course books in advance of the BOOT CAMP, and you’ll be part of a class that runs 9 – 5 Monday – Friday.

The best part: BOOT CAMP was totally updated for 2020, with 5G, Cloud Computing, Data Centers, Smart Cities & more, just before the pandemic struck!

This is the most up-to-date telecom-for-non-engineers training that can be found anywhere.

This is truly career-enhancing knowledge.

Teracom BOOT CAMP Live Online is a great opportunity:
• Live interactive group training, guaranteed coronavirus-free!
• You will be part of a class.
• You will be able to see and hear everyone else.
• We’ll ship you the high-quality printed color course books in advance.
• The instructor will keep you focused, so you learn, like any other BOOT CAMP.
• You can ask the instructor questions, like any other BOOT CAMP.
• The class will run on a schedule: 9 – 5 Monday to Friday, with scheduled breaks, like any other BOOT CAMP.
• You get immediate access to three TCO Certification Packages, with their online courses.
• No travel required.
• Anyone worldwide can take BOOT CAMP.
• All you need is a laptop with a webcam.

This is an ideal time to get the training you need!

You’ll get the course materials shipped to you: two printed color books totaling over 500 pages with copies of all graphics and detailed text notes.

You will also get immediate access to the included TCO Certification Packages: CTNS, CTA and CVA and their twenty full-length online courses, with no time limits and unlimited repeats.

You’ll get the full BOOT CAMP as close as you can get without actually being there.

If you are an international participant, this is your opportunity to take BOOT CAMP. No US travel visa required!

Carpe diem!

Get more Info

Student Evaluation from the most recent BOOT CAMP Live Online

Name: Michelle Rose
Organization: tbaytel
Date: June 16, 2021

Instructor’s Knowledge of Subject: Excellent
Instructor’s Presentation: Excellent
Course Materials: Excellent   
Live Online Facility (Zoom): Excellent
Overall Rating: Excellent

I work in telecom, mainly with Business wireline services.  I’ve worked in the industry for 15 years, however new to the business wireline side of things.  I work for a telecom company that sells, telephone, internet, DTV, security, mobility services. SO although some portions of the course were technical, I felt that the overall course was very helpful, providing a history overview as well as covering all sorts of technology. 

I liked the size of the group attending (very manageable) , the discussions we had, and found the diversity of those attending widespread.  It was nice to hear everyone’s point of view and the backgrounds they come from.

Instructor Richard was comical, and EXTREMELY knowledgeable.  I appreciate the fact he was able to “dumb things down” to a level someone like myself could understand.   Some portions of the course weren’t directly applicable to me personally but the majority was helpful and I will continue to use the book for reference in the future.  I’d love to tap into his brain and steal a bit of the knowledge he has.

Next Boot Camp:
In-Person Washington, DC Aug 16-20
Live Online Aug 23-27

Tutorial – What Modems Do: Carrier Frequencies, Phase Shifts and QAM

Modulation means producing energy that is vibrating at a single pure frequency, called a carrier frequency or subcarrier, and changing aspects of it in discrete steps to represent bits. 

The device that performs this function is called a modulator.  A demodulator is required at the far end to interpret the carrier frequency and decide what bits it is representing at any given time.  Clearly, we want devices to do both functions to implement two-way communications, so they are called modulator/demodulators or modems for short.

One aspect of the carrier than can be changed to represent bits is the volume or amplitude of the carrier: changing the amplitude of the carrier in discrete steps makes changes that represent bits.

Another aspect is the phase of the carrier: when the peak of the cycle is happening, in time, with respect to other carriers. Changing the time of the peak so it happens a bit earlier than others, or making it happen a bit later is making changes to the phase of the carrier that can represent bits (Figure 29).

Combinations of phase and amplitude shifting is called Quadrature Amplitude Modulation (QAM). QAM-64 means 64 possible different combinations of 8 different phases and 8 different amplitudes.

Each combination, also called a symbol or signal, is assigned a number. Binary numbers 6 bits long are required to give binary numbers to each of the 64 combinations.

7.3.2 Communicating Six Bits: Sending One of 64 QAM Signals

To communicate six bits in one fell swoop on a carrier, the transmitter generates electricity vibrating at the carrier frequency with the phase and amplitude corresponding to the combination indicated by the six-bit number.

The electricity is communicated on coaxial cables to Cable modems, on twisted pair to DSL modems, turned into radio by antennas for communication through space, or turned into light for communication in tubes of glass in very high capacity fiber transmission systems.

When the receiver detects energy at that single pure carrier frequency, it measures the phase and amplitude, and once it has decided, spits out the six-bit number of the combination it is hearing, and Bob’s your uncle.

7.3.3 Baud Rate

To get many bits per second, the procedure has to be repeated often!

Repeating it once per second yields 6 bits per second; the combination of phase and amplitude of the carrier is maintained for one second then changed to a different combination representing the next six bits.

The rate at which the procedure is repeated is called the baud rate, signaling rate and symbol rate.

The baud rate, how often a new combination can be applied to the carrier to communicate another 6 bits, is limited by interference called harmonics, where energy gets spread into adjacent frequencies, and interferes with communications on other carriers.

7.3.4 Orthogonal Frequency Division Multiplexing (OFDM)

When there are multiple carriers (called subcarriers) each running a modem, and the baud rate is the same as the subcarrier spacing, the harmonics from all subcarriers cancel out.

Eliminating this source of interference allows successful data transmission in parallel on closely spaced subcarriers.

This is a prime design characteristic of Orthogonal Frequency Division Multiplexing (OFDM), used on LTE, 5G, Wi-Fi, cable modems and DSL, and is the sweet spot for baud rate in terms of efficiency.

Source: CTNS Study Guide 2021, Course 2206, Section 7.3

New CTNS Study Guide

The new edition of the CTNS Study Guide is now available!

Available in Hardcover, Softcover and eBook

Incorporating all of the recent major updates to CTNS courses, the Study Guide includes all of the text and the main graphic from every lesson in every CTNS course.

CTNS Study Guide

7″ x 10″ • 406 pages
published May 2021
ISBN 9781894887625 (softcover)
ISBN 9781894887656 (hardcover)
ISBN 9781894887632 (eBook)

With a detailed table of contents, full notes, and a summary checklist of important topics for every lesson, many people find their learning experience greatly enhanced with the printed study guide.

The book will also serve as an invaluable day-to-day reference and handbook going forward.

Eight in one!

The CTNS Study Guide is the textbook for:
2241 Introduction to Broadband Converged IP Telecom
2206 Wireless Telecommunications
2221 Fundamentals of Voice over IP
2201 The PSTN
2212 OSI Layers and Protocol Stacks
2211 LANs, VLANs, Wireless and Optical Ethernet
2213 IP Addresses, Packets and Routers
2214 MPLS and Carrier Networks

Get your CTNS Study Guide Today!

The internationally-recognized TCO CTNS Certification represents the core telecommunications network knowledge required by everyone serious in the telecom world today.

Learn more about CTNS

BOOT CAMP: Live Online June 14-18

Boot Camp logo

BOOT CAMP Live Online is going strong.  
Check out student evaluations from previous classes.
Join us the week of June 14 to bust the buzzwords, demystify the jargon and understand today’s converged broadband telecommunications, and most importantly, the underlying ideas… and how it all fits together.  

Or contact us for a private class if you have a group!

Teracom’s famous core telecom training for non-engineers, totally updated for the 2020s, with broadband, cloud computing, data centers, 5G, IoT, broadband wireless and much more.

BOOT CAMP Live Online continues to be a great success. Join us June 14 to bust the buzzwords, demystify the jargon and understand today’s telecommunications technologies, and most importantly, the underlying ideas… and how it all fits together.

You will learn and retain more as part of a live class with a real instructor, where you can ask questions and interact with others.

Thousands of people have benefitted from this training.  Join us!

Contact us for a private BOOT CAMP if you have a group!
get more info  •  register  •  detailed BOOT CAMP brochure

Here’s a sampling of student evaluations from previous classes:

“Awesome course, really. Just very, very good.”
  – Tim Wilson, Ciena

“Thank you guys so much, this class was amazing! I would take this all over again!”
– Austin Thompson, NHC

“Since I am very new to telecom, this helped me connect the dots, the different layers and terminology. I liked that it followed the printed workbooks very closely so I could read the summaries after the lessons. The instructor was great. He kept it light, added some jokes to keep it entertaining.  I liked most when he did drawings with his explanations.”
  – Ashley Brinkman, Marketing Manager, MTA, Palmer Alaska

“The course was very beneficial for me.  I wish I would have been able to take this class a few years back when I first started!”
  – Tamara Pepin, CRTC

“I had some of the basics; this class filled gaps and added much more depth. Instructor Richard was open to questions at any time, and revisited topics until we got it. Having the notes in the printed course book to follow along and add to was very helpful. Richard was very passionate about the course material and had great real-life examples.”
– Robert Smieszny, NHC

“Richard is an excellent instructor. He has unmatched knowledge on the subject! He does a fantastic job interacting as if we are physically in a classroom with him!”
– Daniel Herfel, National Institute of Standards and Technology

All you need to join BOOT CAMP Live Online and get this world-famous training is a laptop with a webcam. We’ll ship you the high-quality printed color course books in advance of the BOOT CAMP, and you’ll be part of a class that runs 9 – 5 Monday – Friday.

The best part: BOOT CAMP was totally updated for 2020, with 5G, Cloud Computing, Data Centers, Smart Cities & more, just before the pandemic struck! 

This is the most up-to-date telecom-for-non-engineers training that can be found anywhere.

This is truly career-enhancing knowledge.

Teracom BOOT CAMP Live Online is a great opportunity:

  • Live interactive group training, guaranteed coronavirus-free!
  • You will be part of a class.
  • You will be able to see and hear everyone else.
  • We’ll ship you the high-quality printed color course books in advance.
  • The instructor will stand up at the front of the room and teach the class like any other BOOT CAMP.
  • The instructor will keep you focused, so you learn, like any other BOOT CAMP.
  • You can ask the instructor questions, like any other BOOT CAMP.
  • The class will run on a schedule: 9 – 5 Monday to Friday, with scheduled breaks, like any other BOOT CAMP.
  • You get immediate access to three TCO Certification Packages, with their online courses.
  • No travel required.
  • Anyone worldwide can take BOOT CAMP.
  • All you need is a laptop with a webcam.

This is an ideal time to get the training you need!

You’ll get the course materials shipped to you: two printed color books totaling over 500 pages with copies of all graphics and detailed text notes.

You will also get immediate access to the included TCO Certification Packages: CTNS, CTA and CVA and their twenty full-length online courses, with no time limits and unlimited repeats.

You’ll get the full BOOT CAMP with our top instructor, as close as you can get without actually being there.

If you are an international participant, this is your opportunity to take BOOT CAMP. No US travel visa required!

Carpe diem!

Get more info

BOOT CAMP Live Online Instructor-Led Training Request

Want to take Boot Camp, but need to get approval. Here is a message you can send to your supervisor for approval.

BOOT CAMP Live Online Instructor-Led Training Request

Dear [Manager]

I need to get training on telecom to do my job effectively, and to that end, I would like to request permission to register for Teracom Training Institute’s Live Online telecom BOOT CAMP seminar the week of May 3-7.

www.teracomtraining.com/boot-camp.htm
detailed outline: www.teracomtraining.com/courses/teracom-brochure-course-111.pdf 
course listing: www.teracomtraining.com/public_seminars.htm#LO

Teracom Training Institute specializes in telecommunications training for non-engineering professionals, which is exactly what I need.

I need this training because I have learned some things technology-wise “on the job”; but am frustrated by gaps in my knowledge, especially when people start speaking in jargon and buzzwords.  Not being up to speed on it all is unproductive, frustrating and a bit awkward.

This training will improve my productivity, accuracy and efficiency… and enable me to contribute a lot more, having a knowledge base in the technologies and the jargon.

Being part of a live online class will keep me away from distractions, so I can concentrate and learn what I need.  Instructor-led training is how I learn best.  Plus, the high-quality detailed course books they will ship directly to me before the course will be good references going forward.

Teracom is the leader in this kind of training… type “telecommunications training” into Google and Teracom Training Institute comes up #1 in the search results. They’ve been doing this since 1992, and by all accounts are very good at it… virtually all of their ratings on Google are 5 stars: https://g.page/teracomtraining. They have a GSA contract for this training, which means they have been thoroughly vetted.

One thing that I like about Teracom’s BOOT CAMP is that it is totally up-to-date, starting with broadband and IP telecom network fundamentals, cloud computing and data centers, LTE and 5G, Optical Ethernet, VoIP, SIP trunking and IoT, plus a module on security.

Here is the five-day outline:

Day 1: Fundamentals, Cloud Computing and Data Centers        
Day 2: Wireless, Fiber and Copper; Equipment and Carriers      
Day 3: IP Networking and addresses plus MPLS, SLAs and Class of Service Guarantees
Day 4: VoIP and SIP: Fundamentals and Technologies, Softswitch as a Service
Day 5: Security, 5G and IoT

It comes with two course books printed in color shipped directly to me.

As a bonus, three TCO Certification Packages: CTNS, CVA and CTA are included, along with their courses and certification exams. There are no time limits or expiration dates on the bonus online courses.

This is the training I need. It will give me a solid base, fill in gaps and get me up to speed on the jargon, technologies and standard practices across the board.

Besides alleviating the frustrating jargon and buzzwords situation, it makes good business sense for me to attend. This training will make me more accurate – understanding the big picture, the ensemble of technologies and how they relate – and this can only make me (and therefore you) more productive and save the organization money.

The in-class discussions and case studies are also an excellent opportunity for me to discuss the general outlines of our situation and find out what others are doing.

The tuition is only $1895 for five days of professional training. I checked around and found other companies like Global Knowledge charge double or more for similar week-long courses, without the included online courses and certifications, and without the printed books.

There is an optional companion reference textbook at $89 I’d like to get as well.

Please let me know if I can get this training.

Thank you,

BOOT CAMP LIVE ONLINE May 5-7

BOOT CAMP is running strong during the pandemic Live Online!

All you need to join BOOT CAMP Live Online and get this world-famous training is Internet, a laptop with a webcam and Zoom.

We’ll ship you the high-quality printed color course books in advance of the BOOT CAMP, and you’ll be part of a class that runs 9 – 5 ET Monday – Friday.

The best part: BOOT CAMP was totally updated for 2020, with 5G, Cloud Computing, Data Centers, Smart Cities & more, just before the pandemic struck!  This is the most up-to-date telecom-for-non-engineers training that can be found anywhere.  This is truly career-enhancing knowledge.

Get more info button

Teracom BOOT CAMP Live Online is a great opportunity:

  • Live interactive group training, guaranteed coronavirus-free!
  • You will be part of a class.
  • You will be able to see and hear everyone else.
  • We’ll ship you the high-quality printed color course books in advance.
  • The instructor will teach the class like any other BOOT CAMP.
  • The instructor will keep you focused, so you learn, like any other BOOT CAMP.
  • You can ask the instructor questions, like any other BOOT CAMP.
  • The class will run on a schedule: 9 – 5 ET Monday to Friday, with scheduled breaks, like any other BOOT CAMP.
  • You get immediate access to three TCO Certification Packages, with their online courses.
  • No travel required.
  • Anyone worldwide can take BOOT CAMP.
  • All you need is a laptop with a webcam.

Get the training you need!

You’ll get the course materials shipped to you: two printed color books totaling over 500 pages with copies of all graphics and detailed text notes.  You will also get immediate access to the included TCO Certification Packages: CTNS, CTA and CVA and their twenty full-length online courses, with no time limits and unlimited repeats.

You’ll get the full BOOT CAMP with a live instructor, as close as you can get without actually being there.

If you are an international participant, this is your opportunity to take BOOT CAMP if you can’t travel to the USA for a public seminar.  No travel visa required!

Here’s a cut and paste training request form to send to your boss!

Get more info button

Course 2212 The OSI Layers and Protocol Stacks – Free Preview

Enjoy this free sample from CNTS – Certified Network Telecommunications Specialist
Course 2212 The OSI Layers and Protocol Stacks
Lesson 3 – Protocols and Standards
Click the image below to view the lesson.

Protocols & Standards • OSI Model • Layers • Protocol Stacks • FedEx Analogy

This course begins the “IP courses” in the Certified Telecommunications Network Specialist (CTNS) certification package.

The OSI 7-Layer Reference Model is used to sort out the many functions that need to be performed, to be able to discuss separate issues separately. The functions are organized into groups called layers, which are stacked one on top of the other. This allows us to relate different pieces of the puzzle in subsequent lessons.

The course starts with the big picture, then one lesson for each layer, then protocol stacks.

Course Lessons
1. Introduction
2. Open Systems
3. Protocols and Standards
4. ISO OSI 7-Layer Reference Model
5. The Physical Layer
6. Data Link Layer
7. Network Layer
8. Transport Layer
9. Session Layer
10. Presentation Layer
11. Application Layer
12. Protocol Stacks
13. Protocol Headers
14. Standards Organizations

Based on Teracom’s famous Course 101, tuned and refined over the course of more than 25 years of instructor-led training. You’ll learn what a layer is, what the layers are, what each one does and examples of where things like TCP fit into the model …and how it all works together… in plain English.

TCO CTNS Certification:
Certified Telecommunications Network Specialist
The core knowledge needed in telecom today, six courses covering all major topics – plus TCO Certification to prove it!
CTNS Unlimited Plan $495

Get more info button

Course 2223 Softswitches, SIP, and VoIP Call Setup – Free Preview

CVA – Certified VoIP Analyst
Course 2223 Softswitches, SIP, and VoIP Call Setup
Lesson 1 – What SIP Is and What It Can Do

Click the image to enjoy this free sample from CVA – Certified VoIP Analyst

Link to free sample for SIP and Softswitches

Course 2223 Softswitches, SIP, and VoIP Call Setup

What SIP Is • What It Does • URIs: SIP Phone Numbers • Call Setup Procedure • Call Disposition Rules • How SIP relates to Softswitches and Call Managers

Softswitches, SIP and Call Setup is all about how VoIP phone calls are set up using messages and procedures complying with the standard Session Initiation Protocol.

In this course, you’ll understand what SIP is, how it works, demystify jargon like proxy server and location server, understand how SIP fits in with softswitches and call managers, and trace the establishment of an IP phone call step by step.

Course Lessons
1. Intro + What SIP Is and What It Can Do
2. SIP’s Relationship to Other Protocols
3. SIP URIs: Telephone Numbers
4. Register: Update Your Location
5. INVITE: Dialing
6. Location Service: Finding the Far End
7. The SIP Trapezoid
8. SIP Messages and the Session Description Protocol
9. How SIP Relates to Softswitches and Call Managers

Based on Teracom’s famous Course 130, tuned and refined over the course of over 20 years of instructor-led training, you will gain career- and productivity-enhancing knowledge of how SIP is used to set up a VoIP phone call end-to-end, and how SIP fits in with call managers and softswitches.

This is just a small sample of the vast online telecommunication training and certification available through Teracom Training.

Get more info

CVA Unlimited Plan $459 
Six courses covering everything VoIP and SIP.

Check out the CTNS+CVA package deal $659.
The foundations of telecommunications plus everything VoIP and SIP.